Refund policy

We take care while preparing and packing our products. Since our products are food items, returns or refunds are generally not accepted once an order has been successfully delivered, except when the product arrives damaged or leaked.

If your product is damaged or has leaked during delivery, please contact us as soon as possible after receiving the order and provide your order details along with clear photographs of the damaged or leaked product and packaging.

After the issue is verified and the refund is approved, the full eligible amount will be refunded within 3 to 4 working days. Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.

For refund assistance, contact info@nirmalasfoods.com or +91 93922 49757.